All products can be exchanged or returned within 30 days of purchase. Products must be returned in original condition. First exchange is free (send back to the address below and we will send out the exchange freight free.)
EXCHANGES
Please include the following:
A copy of your invoice with returned items circled. A description of new size or colour required in exchange. Affix appropriate postage to return your parcel. Return by mail to the High Plains Rugs Returns address below.
RETURNS
Please include the following:
A copy of your invoice with returned items circled. An explanation of why you are returning the goods. Affix appropriate postage to return your parcel. Return by mail to the High Plains Rugs – 805 Arthurs Creek Rd, ARTHURS CREEK, VIC 3099.
The credit will be issued against the credit card used for payment of your order.